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Line6 toneport UX2 NOT work properly with Intel Jasper Lake CPU

Posted: Mon Dec 12, 2022 6:43 am
by cstn

Actually, Line6 toneport UX2 and pod studio UX2 are thought the same hardware by people, line6 just rename it to a new name "pod studio UX2".
I have this pod studio UX2 sound card interface. It is an USB sound card.

This UX2 works fine with my old laptop, with intel Gemini Lake CPU J4125.

Recently I got a new laptop with intel Jasper Lake CPU Celeron N5100, I backup and restore my linux system to the new laptop. boot it up, plug in the UX2 sound card. It recognized the sound card. alsamixer can find it.

But, when I play music through this UX2 sound card, the sound's speed is slower down than normal, and sound crackles, become to distortion.

I tried use cadence or qjackctl to start jackd. The jackd can be started. But the xruns number increase insanely. the sound's is also slow down, crackles and distortion. whatever I play the mp3 music file or plug in guitar/instrument to the sound card to play music/sound, the sound is just distortion.

I tried set cpu governor to performance, it doesn't help.

The same linux system copy, restore everything from old laptop, keep all software and configuration the same, just change to a new laptop.

How to fix this issue? please help. any suggestion is appreciated.


Re: Line6 toneport UX2 NOT work properly with Intel Jasper Lake CPU

Posted: Mon Dec 12, 2022 6:10 pm
by bluzee

I would try installing a newer kernel like the latest from liquorix. May have better support for newer chipset.

Some interfaces might require actual USB 2 port and not work well if plugged into USB 3.

N5100 is a very slow cpu 1.1Ghz. Low latency settings in Jack probably won't work well.