luke08 wrote: ↑Mon Jun 06, 2022 1:22 pm
Dear all,
after several patches tried with no success, I managed to get in contact with Behringer folks but I got this reply:
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Product: Behringer UMC404HD
Thank you for your patience whilst this matter is being looked into.
My colleague Nicolas is currently out of the office so I am following up on his behalf.
We have heard back from the Dev team who have notified us they are aware of the issue raised and are currently investigating this, however, at this moment in time cannot provide an ETA on when a fix will be released.
As also mentioned by my colleague Linux is, unfortunately, not a supported OS so we can only recommend in this instance to continue use with Windows or Mac OS.
At your service,
XXX
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Sadly, as I guessed, a fix is not so close, they have stated that Linux is not officially supported....
I think that we should highlight everywhere possible that this card is no longer an option with Linux otherwise other customers could make the wrong choice trusting older post stating that it works.
Nice of B. to even reply. Strange that nobody there would know what the hell they changed: firmware, hardware? I can't find anywhere on their website that they claim that the interface actually
is "class compliant" but the omission of drivers for MacOS would imply/require that.
Reading the reviews on the B's website for this product
link one might conclude that it doesn't work out of the box on Win 11 (!) either and needs a specific updated driver for Win 11. So if you're a Win user and B. looses interest in supporting this device in the future everybody's F-ed, not only us Linuxers (!).
Furthermore it seems to have the "playback stutter" problem in Win 11 too. See the comment titled
"Not Working with Windows 11" from a user named Anthony Chow on January 20, 2022. He writes:
The system pauses during playback, then it starts again on its own.
Having said all that, if this revision still works without any problems
whatsoever in MacOS (which I
doubt) it might well be a Linux driver problem. If I were B. I wouldn't bother looking into the Linux problem if it indeed works flawlessly in MacOS.