audio interface (scarlett 6i6) not detected on laptop...?

[nix]

Hey guys,

I have two laptops, a thinkpad x230 and an eee pc 900. going to be doing some live music stuff which requires my audio interface and I'd obviously rather use my eee pc than my very expensive thinkpad. Strangely though, while the audio interface worked immediately with my thinkpad (testing), it doesn't seem to be recognised with my eee pc (stable, 3.16 kernel from backports) - there isn't an option for it in qjackctl like there is on my thinkpad. I'm certain it worked fine with my thinkpad when it was running stable, and I used to have manjaro running on my eeepc which also didn't work with my audio interface. deciding to stick with what I knew best I installed crunchbang only to find it doesn't work on that either.

Here's the output of some commands I found out about while trawling the web (everyone else seems to have no problem at all with this interface):

lsusb for thinkpad:

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Bus 004 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 005: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad]
Bus 003 Device 004: ID 147e:2020 Upek TouchChip Fingerprint Coprocessor (WBF advanced mode)
Bus 003 Device 010: ID 045e:0773 Microsoft Corp. 
Bus 003 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 008: ID 1235:8012 Novation EMS 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

lsusb for eee pc:

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Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 002: ID 0951:1606 Kingston Technology Eee PC 701 SD Card Reader [ENE UB6225]
Bus 004 Device 002: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 004 Device 003: ID 0eef:0001 D-WAV Scientific Co., Ltd eGalax TouchScreen
Bus 002 Device 002: ID 1235:8012 Novation EMS 

cat /proc/asound/cards for thinkpad:

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 0 [PCH            ]: HDA-Intel - HDA Intel PCH
                      HDA Intel PCH at 0xf2530000 irq 46
 1 [USB            ]: USB-Audio - Scarlett 6i6 USB
                      Focusrite Scarlett 6i6 USB at usb-0000:00:14.0-2, high speed
29 [ThinkPadEC     ]: ThinkPad EC - ThinkPad Console Audio Control
                      ThinkPad Console Audio Control at EC reg 0x30, fw unknown

cat /proc/asound/cards for eeepc:

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 0 [Intel          ]: HDA-Intel - HDA Intel
                      HDA Intel at 0xf7eb8000 irq 43

Any more command outputs available on request.

[apathity]

Just a wild guess but have you tried plugging it into a different usb port?

[nix]

Hey, cheers for the reply.
Just to be sure I tried plugging it into each USB port on my eee pc, and it's still not getting detected properly. Notice that the audio interface (focusrite scarlett 6i6) is shown in lsusb, but isn't shown anywhere else, so it does appear to be picked up by the computer.

[strato_steak]

Hi,
I have the exactly same problem, but with a different interface.
I use M-Audio Fast Track MKII, and was using ubuntu studio in a dell inspiron laptop.
The soundcard worked as expected, at 16bits, etc

Recently i got a dell desktop pc and decided to deploy it in the audio production business
BUT... the soundcard is not recognized. Tried everything... installing alsa modules, trying to open al the doors,
but the computer can't see it. Those same commands are equal in this machine, don't show anything about an audio usb interface

I've been trying extensively to do anything to make it work, i don't know what else to do

[strato_steak]

There's a way to compile the interface driver into the kernel (at your own risk)
in this link: http://ubuntuforums.org/archive/index.php/t-447744.html

It's meant for the m-audio fast track.
Altough, if you're using ubuntu 14.04 or newer, that tutorial its not possible.
Because (i've heard in forums) in the newer versions, the kernel is built differently
(when building the driver into the kernel, the "version.h" won't be found).
I've also tried creating that file, copying from another location, but that doesn't work.
To build the driver into the kernel, it is needed a "version.h" built by a specific module
when the kernel is made (putting another "version.h" from another folder won't work).

[corey]

bump. @ reloop contour interface edition here, same problems, this is all thats holding me up !,,