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iZotope Product Portal installation fails

Posted: Thu Mar 19, 2020 12:36 am
by Mr. Lumbergh
Apologies if this has been discussed before; my search turned up some discussion about getting the USB dongle to work in 'Nix, but I didn't see anything about the issue I'm running into.
When attempting to install iZotope Product Portal using wine, I get an error pop-up "Fatal Error in Installer" with the following:

Code: Select all

called Tcl_Close on channel with refCount > 0
Has anyone else seen this and is there a solution?

Any help is appreciated.

System is Debian Stable with Wine Staging 5.4 running on a Ryzen 7 box with Radeon RX580 graphics and a Focusrite Scarlett 4i4 interface.

Re: iZotope Product Portal installation fails

Posted: Mon Mar 23, 2020 6:00 pm
by ZestieBumwhig
I don't want to be a naysayer, but I had a similar experience and I couldn't figure out a solution. It was a shame, as the plugin worked fine (enough) under WINE, but I couldn't get it authorized. I reached out to both iZotope and the vendor I'd bought it from; no luck, so I got a refund.

Re: iZotope Product Portal installation fails

Posted: Mon Mar 23, 2020 11:36 pm
by AlexTheBassist
Just forget it, iZotope stuff doesn't work in Linux at all. Once you make it seemingly work, you'll end up with inoperable plugin UIs and tremendous CPU load.

Re: iZotope Product Portal installation fails

Posted: Wed Mar 25, 2020 7:27 pm
by Mr. Lumbergh
Damn, that's bad news, but thanks for the feedback. I was able to either get these either on a steep discount or free with the purchase of something else so not too much lost. I'll dig around on that particular error as I have time and let you know if anything changes.